Snom Phone Headset Compatibility Guide
Your complete resource for selecting the right headset for your Snom telephone. Find compatible equipment, cables, amplifiers, and wireless solutions for German-engineered VoIP phones.
Why Snom Headset Compatibility Matters
Snom Technology is a German manufacturer of voice over Internet Protocol (VoIP) phones and communication solutions for businesses. It is one of the companies that have been successful in integrating the use of the headsets with the standard Snom telephones and newer Snom IP phones.
Many headsets can be compatible with the Snom telephones, but they will work only if you use the compatible equipment. In this guide, we will discover the headset solutions and the compatible equipment you will need. Let's get started! For complete headset compatibility across different phone systems, explore our guides for Polycom, Yealink, ShoreTel, Nortel, Panasonic, Aastra, Cisco, and Avaya phones.
Key Takeaways
- German manufacturer specializing in VoIP phones and communication solutions
- Snom EHS cable (part number 00001203) available directly from Snom
- Third-party EHS cable (part number 00002362) requires manual web interface setup
- Low volume issues observed on SNOM 300 series for outgoing voice
- Programming required for SNOM 300, 320, 360, and 370 phones
- USB headsets compatible with D375, D765, 720, and 760 models
Guide Navigation
Snom Headsets Compatibility Chart
This section is all about a chart that shortlists the compatible headset options for the specific phone models.
In the first column, you will find the specific phone model and the compatible equipment in the next columns.
| Snom Phone Model | Poly Corded | Poly Cable or Amplifier | Poly Wireless Headsets | Poly EHS Cable/Lifter |
|---|---|---|---|---|
| Snom 100 | Poly QD Series | MDA524 | Poly Deskphone Series | NONE |
| Snom 105 | Poly QD Series | MDA524 | Poly Deskphone Series | NONE |
| Snom 190 | Poly QD Series | MDA524 | NONE | NONE |
| Snom 200 | Poly QD Series | U10 Cable or MDA524 | Poly Deskphone Series | NONE |
| Snom 220 | Poly QD Series | U10 Cable or MDA524 | Poly Deskphone Series | NONE |
| Snom 300 | Poly QD Series | MDA524 | Poly Deskphone Series | Snom EHS |
| Snom 320 | Poly QD Series | MDA524 | Poly Deskphone Series | Snom EHS |
| Snom 360 | Poly QD Series | MDA524 | Poly Deskphone Series | Snom EHS |
| Snom 370 | Poly QD Series | MDA524 | Poly Deskphone Series | Snom EHS |
| Snom D375 | Poly QD Series, USB Headsets | MDA524 | Poly Deskphone Series | Snom EHS |
| Snom D710 | Poly QD Series | U10P-S Cable or MDA524 | Poly Deskphone Series | Snom EHS |
| Snom D715 | Poly QD Series | U10P-S Cable or MDA524 | Poly Deskphone Series | Snom EHS |
| Snom D765 | Poly QD Series, USB Headsets | U10P-S Cable | Poly Deskphone Series | Snom EHS |
| Snom Dialog 1401 (Ericsson) | Poly QD Series | MDA524 | Poly Deskphone Series | Poly HL10 or Snom EHS |
| Snom Dialog 1402 (Ericsson) | Poly QD Series | MDA524 | Poly Deskphone Series | Snom EHS |
| Snom Dialog 1403 (Ericsson) | Poly QD Series | MDA524 | Poly Deskphone Series | Snom EHS |
| Snom Dialog 1402 (Ericsson) | Poly QD Series | MDA524 | Poly Deskphone Series | Snom EHS |
| Snom 720 | Poly QD Series, USB Headsets | U10P-S Cable | Poly Deskphone Series | Snom EHS |
| Snom 760 | Poly QD Series, USB Headsets | U10P-S Cable | Poly Deskphone Series | Snom EHS |
| Snom 820 | Poly QD Series | MDA524 | Poly Deskphone Series | Snom EHS |
| Snom 821 | Poly QD Series | MDA524 | Poly Deskphone Series | Snom EHS |
| Snom 870 | Poly QD Series | MDA524 | Poly Deskphone Series | Snom EHS |
| Snom M3 | NONE | NONE | NONE | NONE |
| Snom M9 | NONE | NONE | NONE | NONE |
● Point no. 1: Where to get the Third Party Snom EHS Cable?
You can get the third-party Snom EHS cable part number 00002362 directly from Snom. You have to set up the cable manually using the phone's web interface.
● Point no. 2: Get Snom EHS cable directly from Snom
Get a Snom EHS cable with part number 00001203 directly from Snom instead of a third party.
▲ Point no. 3: Low Volume Issues Observed for SNOM 300 Series Phones
When the headsets were connected to the SNOM 300 series phones, the low-volume issues for the outgoing voices were observed.
Wired/Corded Headset Solutions for Snom Phones
When you have to establish the connection using a wired headset with a Snom phone, you need two pieces of equipment.
One is the professional or commercial-grade headset and the compatible equipment, either an amplifier or a direct-connect cable. The connection established is termed as the quick disconnect connection. For organizations managing multiple phone brands, exploring our complete range of corded headsets can help identify solutions compatible across different systems.
Quick Disconnect Connection
It is a type of connection established that allows you to instantly disconnect just by unplugging the cable. You can instantly move from your desk.
Benefit: Maximum flexibility and instant connection/disconnection.
Amplifier
An amplifier is the equipment that establishes the connection between the headset and the phone. It is plugged into the handset port of the phones. The amplifier provides full volume control over the outgoing voice.
Disadvantage: The only disadvantage of an amplifier is that it is costly and is compatible with phones having a handset port.
Direct Connect Cable
The direct Connect Cable is a cheaper alternative to an amplifier to establish a connection between the headset and Snom phones. It is used for newer phone models that have a headset port in which it is plugged.
Disadvantage: The only disadvantage of the Direct Connect Cable is the inability to control the outgoing volume. If you are a soft-spoken speaker, people will have difficulty hearing you.
What Wired Headset Solutions are Available for Snom Phones?
In the previous section, we understood what a business-grade corded solution is and some relevant terms.
In this section of the guide, we are going to explore the recommended wired headset solutions you must use.
Plantronics HW540 Corded Headset
The Plantronics HW540 headset is a quantum leap and a convertible design headset. It's a comfortable headset that offers you comfort for extended hours. All wearing styles are comfortable with soft ear cushions, lightweight materials, and ensure a perfect fit.
Features:
Some noticeable features of Plantronics HW540 are:
Noise-Cancelling Microphone
A flexible noise-cancelling mic with a visual positioning guide provides optimal voice clarity without any compromise.
3-in-1, Ergonomic and Lightweight Design
This headset is the lightest one in the class of business headsets. It has soft foam ear cushions and is convertible into 3 wearing styles that do not make any room for fatigue.
Durable Construction
This business headset is laser-welded to withstand the daily grind and extend its lifespan.
That was the recommended wired headset solution for the Snom phone, but how to make this headset work? To make this headset work, you will need Plantronics U10P and U10-P direct-connect cables.
Plantronics U10P and U10P-S Direct Connect Cables
The newer Snom phone models are equipped with the headset port only. To this port, the direct-connect cables are compatible. If you are using the H-series headset for the Snom phones, you will need a U10P or U10P-S direct-connect cable. Plug one end into the headset and the other end into the headset port of the phone. Now, just by simply pressing the headset button, you can answer/end calls.
How It Works:
Once the quick-disconnect connection is established, you can easily move by unplugging the headset from the cable. This will leave your headset on while putting the caller on hold. When you return, simply plug the headset again and continue your call.
How to Set Up Corded Headsets with Your Snom Phones?
In the above section, we discussed the recommended business-grade headset for the Snom phone and the compatible equipment.
Now, let's learn how to set up a corded headset using an amplifier or a direct-connect cable.
How to Set Up a Corded Headset Using an Amplifier?
The process of setting up a corded headset using an amplifier is simple. You just need to plug the headset into the amplifier and then the amplifier into the handset port of your phone. After this, you are all set to initiate or end a call using a headset.
Setup Steps:
To initiate a call: You just need to press the headset button.
To end the call: Again press the headset button.
That's how simple it is to set up a corded headset solution for taking and making calls.
How to Set Up a Corded Headset Using a Direct Connect Cable?
It's quite simple to set up a corded headset with newer Snom phone models. The direct-connect cable is plugged into the headset port of your phone to make it work. Now plug the cable into the H-series headset.
Setup Steps:
To initiate the call: You have to press the ringing line.
To end the call: You will have to press the headset button.
► Important Note
An amplifier is used for the older Snom phone models with a handset port. The direct connect cable is used for the newer Snom phone models with a headset port. A direct-connect cable is affordable as compared to an amplifier.
What are Wireless/Cordless Headset Solutions for Snom Phones?
Why do you use a headset with phones when you can simply take calls by holding or cradling a handset?
Because, a headset enhances your productivity by freeing you from holding/cradling a handset while writing and typing. If you have a good enough budget to afford a wireless headset, you can take your productivity to the next level. Here, reduced shoulder and neck pain, and the remote call answering/ending are a plus. For more guidance on wireless options, explore our wireless headset collection or check out Bluetooth alternatives for your office environment.
Some recommended wireless headset options compatible with the Snom phones are given below:
Plantronics CS540 Wireless Headset
The Plantronics CS540 is a wireless headset that allows you to take inbound and outbound calls wirelessly. It does not limit your movement and productivity. You can grab a file in another office or ask a co-worker a question without disconnecting the call. In addition, it offers great sound quality and does not compromise your comfort.
How does the Plantronics CS540 headset work?
The newer Snom phones feature a headset button on the phone that is pressed for taking inbound and outbound calls. Press the headset "ON" button and then press the phone's headset button to receive the call.
Now you are free to roam in the wireless range of 350 feet, but you need to return to end the call. For remote call handling, you require an additional component, i.e., a handset lifter or an EHS cable.
Features of Plantronics CS540
The following features of the Plantronics CS540 support its use for Snom phones:
Lightweight and Comfortable Design: The weight of the CS540 headset is 21 grams only, and it features a comfortable design that offers you comfort all day.
Different Wearing Styles: You can get the headsets in over-the-ear and over-the-head wearing styles that match your comfort.
Speaker and Microphone Volume Adjustments: This headset lets you hear clearly by adjusting the speaker and microphone volume.
The CS500 Wireless Headsets
The CS500 series is the standard version of business wireless headsets compatible with the Snom phones. But it works well only if your only mode of communication is the Snom phone. It offers you four models with different wearing styles. Its prominent benefits include great battery life and all-day comfort.
Key Benefits:
• Standard wireless headset series for Snom
• Four models with different wearing styles
• Great battery life
• All-day comfort
The Savi W700 Series
The Plantronics Savi W700 series is connected to the PC and Bluetooth phone, in addition to the Snom phones. This allows callers to contact you from any source via a Snom phone, PC, or Bluetooth phone. So charging of your headset never gets down.
How does the Savi W700 Series Work?
To attend a webinar or listen to online training, convert your headset into an audio device by pressing the PC button on the base. After this, you won't have to blast the office with your external speaker.
Benefits:
These headsets are available in different wearing styles and support the other two communication points (PC and mobile phones). Enjoy the remote call handling with the optional EHS cable.
How to Remote Answer/Hang Up Calls for Wireless Headsets?
The H-series wireless headsets offer you the freedom of movement, but do not have built-in remote call handling functionalities.
To enjoy the remote call handling, you will need additional components, i.e., an EHS cable.
Answer/End Calls Remotely for Wireless Headsets with an EHS Cable
When you use an EHS cable with a wireless headset, whenever there is an incoming call, it generates beeps. If you want to attend the call, press the Call Control button on your headset. The ringing line will be answered, and you can begin talking.
Step-by-Step:
Answer Call: Press the Call Control button on your headset when you hear beeps.
End Call: Press the Call Control button twice to disconnect the call.
Other Operations: After this, you can return to the phone to perform other call operations.
Benefits:
By remote call handling, you can save a tremendous amount of time and prevent calls from going to voicemail.
What Programming is Required for Wireless Headsets?
We need to perform the special programming if you want the headsets to work for your Snom phones.
If you are using the SNOM 300, 320, 360, and 370 phones, you need special programming to use the headsets. For additional programming guidance specific to other systems, see our Polycom VVX programming guide.
▲ Programming Required
Visit pages 33-34 of the SNOM Phone Manual to learn the headset programming for SNOM 300, 320, 360, and 370 phones.
For more information on selecting the right headset for your needs, explore our comprehensive headset buying guide for expert recommendations across all phone systems.
Still Have Questions About Snom Headset Compatibility?
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